Frequently Asked Questions (FAQs)

To rent a car with us, you must be at least 21 years old and hold a valid driving license with a minimum of 2 years of driving experience.

You will need to provide:
1. A valid Driving License (Original required for verification at pickup). Note: We accept DigiLocker documents.
2. A valid Government ID (Aadhaar Card, Voter ID, or Passport).
For Foreign Nationals:
1. A valid Passport and International Driving Permit (IDP).

We do not keep your original documents; we only verify them at the time of delivery.

Yes, our minimum rental period is 24 hours (1 day).

Yes! You can add a co-driver. They must also submit a valid driving license before the rental starts. Please note that the primary hirer remains solely responsible for the vehicle and any liabilities.

We follow gauge to gauge aka point to point fuel system, that is you need to return the vehicle wth the same amount of fuel as received. There will be a charge of Rs.900/- per point of less fuel with an addition of Rs.200/- as refueling charge.

We do not provide pick/drop service to anywhere else other than the once mentioned in our Search Here form.

Yes, please check our TOS for details.

GoiCar offers unlimited kilometres of travel to its customers for their travel period within state of Goa. Subscription vehicles have kilometer capping of 3000 km/month.

Our prices vary by car type and season:
Economy (Hatchbacks): ₹1,000 – ₹1,800/day.
Intermediate (Sedans/SUVs): ₹1,600 – ₹2,400/day.
Luxury/Premium: ₹2,500 – ₹5,000/day.

Tip: Long-term rental like weekly and monthly rentals often come with better rates.

Yes, a refundable security deposit of ₹5,000 is collected at the time of pickup. In case of out station rental a deposit of ₹10,000 is collected at the time of pickup.

Refund Policy: The deposit is refunded to your bank account within 5 to 7 working days after the car is returned, subject to a final check of the vehicle condition and fuel level.

We accept UPI, Google Pay, Net Banking, Credit/Debit Cards, and Mobile Wallets.

Note: We strongly advise against cash payments for security and transparency.

No, fuel is not included. We follow a "Gauge-to-Gauge" policy:
You will receive the car with a specific fuel level.
You must return it with the same level.

Charges: If returned with less fuel, a charge of ₹900 per point + ₹200 refueling fee applies.

Yes, you can indeed get a self-drive car at the Goa airport through GOICAR. GOICAR offers its reliable self-drive car rental services at both of Goa's International airports: Dabolim and Manohar International Airport (GOX) aka Mopa Airport Goa, ensuring a convenient and hassle-free experience for travelers.
Although there are multiple providers offering car rental services at Dabolim airport, it's worth noting that none of them have a dedicated counter at the airport itself. On the other hand, at Manohar International Airport, GOICAR stands out as the official airport partner for car rentals. This exclusive partnership with the airport ensures that GOICAR customers at Manohar International Airport GOX can enjoy a seamless pickup and drop-off experience, without having to go through additional steps or travel elsewhere to collect their rented vehicle.
So, whether you arrive at Dabolim or Manohar International Airport (GOX), you can rely on GOICAR for a hassle-free, reliable, and convenient self-drive car rental service to kickstart your journey in Goa.

To rent a car in Goa, choose a reputable car rental company, select the desired car type, provide necessary documentation like a valid driving license and identity proof, check the car papers, and review and sign the rental agreement.

To rent a car in Goa, you need a valid driving license (LMV for Indian citizens, IDP for foreign nationals) and valid identity proof (passport, Aadhaar card, or Voter ID for Indian nationals, passport for foreign nationals).

Before renting a self-driven car in Goa, there are several essential factors to consider for a safe and trouble-free experience. First, ensure you have a valid driving license and necessary identification. Next important thing is to choose a reputable car rental company with positive reviews. Verify that the rental car has a legal black and yellow number plate to comply with local regulations. Thoroughly inspect the car for any existing damages or issues and bring them to the rental company's attention. Review the rental agreement; understand the terms, conditions, and insurance coverage in case of accidents or damages. Familiarize yourself with the road safety guidelines and traffic rules in Goa to drive responsibly. By being well-prepared and informed, you can have a smooth and enjoyable time exploring Goa with a self-driven car.

We need a clear photo of valid driving license with no endorsement for last 2 years and valid aadhaar card or any other id proof. We Do NOT keep any originals documents howver hirer is required to produce his original documets for verification at the time of delivery of vehicle. Your booking is subject to cancellation if originals documents are not produced at the time of delivery, we also accept Digilockar documents.

Yes, hirer needs to sign on the rental contract "Form 5".

You can have a co driver, for which you have to submit his valid driving licence before start of the rental. Please note the hirer will be solely responsible in case of any liabilities.

No, you just need the confirmation message sent to you via WhtasApp/Email.

Yes. GoiCar will provide with all the necessary documents required to self drive in Goa without any hassle.

Should not carry people more than capacity of the vehicle. You should NOT DO: off road driving, driving on beaches, over speeding, No pets, no illegal/unlawful activities, use the vehicle for towing purpose, etc.

You can call us on our 24 x 7 customer care service number.

In the event of accident, immediately contact the GoiCar customer service number. Register a police complaint with FIR copy submitted to GoiCar head office.

The hirer/renter who have not opted for CDW are sole responsible for all the damages arising from third party. The hirer/renter is also liable for any downtime that may arise.

CDW is Collision Damage Waiver. It covers all major/minor accidental damages. It does NOT cover trye/tyre damage, towing, third party and all that, that is not a part of vehicle or has occured due to accidental impact.

We accept payments through card, net banking, UPI and mobile wallets. We strongly advise to avoid cash payments.

No, the security deposit is excluding of rental charges which has to be paid at the time of pick up of the vehicle. Rental charges includes rent for the period + pick and drop charges and other govt charges as may be applicable. Taxes

As per GoiCar's security deposit policy an amount depending on vehicle is collected at the start of the rental period. It can be apind through QR Code/Google pay/NEFT. The security deposit is refunded back to your account within 5 to 7 working days after the end of rental period ends subject to vehicle condition and fuel level.

The hirer/renter is the sole responsible for all the above charges arrising in the period of his hire. As and when fines are produced same will be intimated to you and necessary charges will be collected. The hirer/renter is sole responsible for all the above charges arising during the period of his hire.